Toronto, ON — Computer Science & Computational Cognition, University of Toronto

Lihi Gal Ezer

I build systems that reason messy, real-world data such as injury risk and mental health trends, and I enjoy making technology more accessible for all.

Currently Assistant Help Desk Advisor, Robarts Library + IT Help Desk Analyst, Faculty of Law
Co-op stream Focus in Technology Leadership, class of 2028
Portrait of Lihi Gal Ezer
01

About

I'm a third-year Computer Science & Computational Cognition student in U of T's co-op program. I lean toward the parts of software where a system has to reason about messy, real-world data — injury risk, mental health trends, how people actually use an app.

Outside of coursework I'm usually balancing between my 2 roles: Assistant Help Desk Advisor at Robarts Library and IT Help Desk Analyst at the Faculty of Law.

Studying
Honours B.Sc., CS & Computational Cognition
Award
U of T International Merit Award — $50,000
Right now
Assistant Help Desk Advisor, Robarts Library + IT Help Desk Analyst, Faculty of Law
02

Selected work

PitchSafe

Python · FastAPI · PyTorch · React · Docker

A full-stack ML application predicting pitcher injury risk in real time, built with a baseball analytics startup and shown at U of T's Brighter Futures exhibition.

LetsLink

React · Vite · Figma · HCI research

A social discovery app prototype for finding people in shared "third spaces," refined through think-aloud studies and cognitive walkthroughs.

Columns

MIPS Assembly · MARS & Saturn

A falling-block puzzle game written entirely in MIPS assembly — match detection, gravity, and difficulty scaling with no high-level language involved.

Global Mental Health Data Analysis

Python · pandas · Matplotlib

Joined WHO, IHME, and population datasets to surface how healthcare access relates to depression and anxiety prevalence across countries.

GoldenGoose

Python · OOP

A CLI multi-user finance app with role-based logins, compound interest simulation, and file-based storage for a whole family's accounts.

03

Experience

Sep 2024 — present

IT Help Desk Analyst

University of Toronto, Jackman Law

Diagnosing hardware, software, and networking issues, and running full incident lifecycles in ServiceNow alongside Tier 2 teams.

May 2026 — present

Assistant Help Desk Advisor

John P. Robarts Research Library, U of T

Front-line IT support for students, faculty, and staff — account access, DUO/UTORauth administration, and audit-ready documentation.

Aug 2025 — present

Classroom Technology Operations Ambassador

Tech2U, University of Toronto

Real-time AV support across 600+ classrooms, plus remote dispatch via TalkMaster and XPanel.

Jun — Aug 2020

Database Development Apprentice

Lightspeed, San Jose, Costa Rica

Built relational databases from stakeholder requirements and wrote SQL to support product and reporting workflows.

04

Skills

Languages

Python TypeScript Java C / C++ SQL

Frameworks & tools

React FastAPI PyTorch Docker PostgreSQL Figma

Practices

Git & CI/CD Clean Architecture ServiceNow
05

Education

University of Toronto

2024 — 2028

Honours B.Sc., Computer Science & Computational Cognition

Focus in Technology Leadership Program (FTLP) · International Merit Award

Software Design · Data Structures & Analysis · Databases · Computer Organization · Probability & Statistics · Digital Humanities

New York University

Summer 2023

Steinhardt CREATE — Game Design Summer Program

Learned C# and Unity from scratch and co-built "Slice of Life," an endless-runner starring an NYC pizza slice — 3rd place overall.

University of Cambridge

Summer 2022

Immerse - Computer Science Program

Earned a 2000GBP scholarship. Learned the basics of Python and web development, and explored the history of computing.

Get in touch

Let's build something.

Got a project, a role, or a question ? My inbox is open.